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Services · Computer repair

Computer repair in Wood Dale and the Northwest Suburbs

Slow, crashing, full of pop-ups, or just acting strange? I'll find out why, explain it in plain English, and give you a flat price before I touch anything. Drop it off in Wood Dale, or I'll come to you.

What I fix

What people bring me most

Slow computers

Most slow PCs aren't actually too old. Usually it's a worn-out hard drive, not enough memory, or years of startup clutter. I figure out which one and fix that.

Crashes & blue screens

It could be a driver, a failing drive, bad memory or a damaged Windows install. I test the hardware first, so we fix the right thing.

Malware & pop-ups

I clean it out, figure out how it got in, and close that door. If any passwords or accounts were exposed, we'll deal with those too.

SSD & RAM upgrades

An SSD and more memory can make a tired computer feel new. Your files, programs and settings come along, so you don't have to start over.

Windows problems

Updates that won't finish, programs that won't open, a login that goes nowhere, or a PC that won't start at all.

Laptop repair

Cracked screens, dead keys, worn batteries, loose charging ports and noisy fans. If the part costs more than the laptop is worth, I'll tell you.

Pricing

Start with a diagnostic

Not sure what's wrong? That's what the diagnostic is for. I find the problem and lay out your options: repair it, upgrade it, or replace it. If you go ahead with the repair, the $95 goes toward it.

$95diagnostic, applied to repairs
$165PC repair & upgrade, first hour

Any extra time beyond the included time or approved scope is quoted and approved by you first. Parts are billed separately and approved by you first.

Honest about replacing

Repair, upgrade or replace?

  • If an upgrade is the smart move, I'll say so.
  • If it's not worth fixing, I'll say that too.
  • I don't sell computers, so I have no reason to push you toward a new one.

Field note: repair a five-year-old laptop or replace it? →

How it works

Three steps, no runaround

Text me the problem

A photo of the error message helps. Prefer to talk? Call.

Free 5-minute chat

You get my honest take and a flat price.

Drop-off or at-home

I fix it, show you what was wrong, and hand it back working.

Good to know

Common questions

Do you fix laptops as well as desktops?
Yes. Windows laptops and desktops, including screens, keyboards, batteries and charging ports when the part is available. If the repair costs more than the machine is worth, you'll hear that from me first.
Is it worth upgrading an older computer?
Often, yes. An SSD and more memory can make a healthy older PC feel new for a fraction of what a replacement costs. The diagnostic tells us whether the rest of the machine is worth it.
Will I lose my files?
Not if I can help it. I check whether you have a backup before I do anything risky, and if a drive is failing, getting your files off comes first.
Do you work on Macs?
Yes, for everyday problems, setup and moving to a new Mac. Newer Macs are hard to repair inside, so I'll tell you up front what's realistic.
Also helpful
Get in touch

Let's get your computer working.

Text me the make and model, what it's doing, and when it started. I'll get back to you, usually the same day.