Friendly, in-home computer and Wi-Fi help across the Northwest Suburbs of Chicago. I explain what's wrong in plain English and tell you a flat price before I start — no scripts, no upsells, no runaround.
Free 5-minute chat first — no obligation.
Every visit is quoted flat before I start. Not sure what's wrong? Start with a diagnostic — I'll find the problem and lay out your options.
I come out, find the real problem, and give you clear repair, replace, or next-step options — before any bigger job.
Slow PCs and blue screens, virus & malware removal, failing hard-drive replacement, RAM / SSD upgrades, deleted-file recovery, and automatic local or cloud backups.
Speed tests, router placement, dead-zone review, Wi-Fi security check, device troubleshooting, and clear recommendations you can actually understand.
Wireless printer offline, scanner not working, a setting gone sideways, or any small snag. Anything 30 minutes and under.
Wi-Fi, printer, webcam/audio, docking & display review, MFA / password-manager guidance, and backup recommendations.
The fine print: Extra time is $55/hour after included visit time or approved scope. Equipment is billed separately; new or tested used gear can be sourced when approved in advance. I don't guarantee ISP speeds and don't do advanced damaged-drive recovery, electrical or in-wall cabling, or support for illegal access.
No phone trees, no waiting rooms. Just text me and we'll take it from there.
Send a quick message — a photo of the error or your setup helps, but isn't required. Not a texter? Give me a call.
We'll talk through the problem and I'll give you an honest, flat price up front. If it's a quick fix, I'll tell you that too.
We set an appointment that works for you. I come to your home, get it working, and explain it in plain English.
By appointment — we'll find a time that fits your schedule, including evenings.
Based in Wood Dale and happy to travel to nearby towns. If you don't see yours, just ask — I probably cover it.
No dropping your computer off at a counter and waiting a week. I come to your home, so your setup gets fixed right where you use it.
Worked with me? A quick review helps neighbors find honest local help.
Text is the fastest way to reach me. Send a quick note about what's going on and I'll get right back to you.
Your request is on its way. I'll get back to you as soon as I can, usually the same day.