You need someone who knows your setup, picks up the phone, and fixes things properly the first time. That's me. Start with a $195 assessment and decide from there.
New PC setup, repairs, upgrades, and a plan for replacing machines before they fail.
Installation, shared printing and the "offline" mysteries. Field note.
Wired and wireless networks that stay up, with separate guest Wi-Fi for visitors.
Setup, moves between providers, messages that don't arrive, and account cleanup.
Local and cloud copies, with restores I actually test. Real fix.
Two-factor sign-in, a password manager, updates, and removing access for people who've left.
Many problems get fixed in minutes, without waiting for a visit.
Shared folders where everyone can find what they need, and only what they should.
I'll call your internet provider and software vendors so you don't have to sit on hold.
Every office is different. Choose the arrangement that fits how you work, and change it as your business changes.
A review of computers, network, backups, email and security, with prioritized, plain-language recommendations.
No commitment. Flat-priced projects and fixes whenever something comes up, with any work beyond the quoted scope agreed with you before it starts.
Regular check-ins, updates, monitoring and priority response for a predictable monthly arrangement, sized to your headcount and equipment.
Equipment is billed separately and only with your approval.
There's no ticket queue and no new tech learning your network from scratch each time. I also write down everything I set up, so your office never depends on one person's memory. That includes mine.
“I had tried unsuccessfully to solve this problem with our previous IT company for months. I had all but given up. But the helpful person from Suburban Office got it solved first try!”
Tell me how many people you have, what keeps breaking, and what worries you. I'll suggest where to start.